bd123 Privacy
Policy and Data Protection

1 Introduction and Purpose of This Policy

bd123 ("we", "our", "platform") provides a safe and trusted online gaming and betting service for users in Bangladesh. When you use our platform, you share certain personal information with us. The purpose of this privacy policy is to present transparently how that information is collected, why it is collected, and how it is kept secure.

bd123 believes that user privacy is a fundamental right. That is why we always follow SSL encryption and internationally recognized data protection practices to keep your personal and financial information completely safe.

This policy applies to the bd123 website (bd123.cam), its mobile version, and all related services. This policy has been written in English for users in Bangladesh so that every term is easy to understand.

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2 What Information We Collect

bd123 may collect information from you in various ways. These are described in detail below:

2.1 Registration and Account Information

When you create an account on bd123, we collect the following information:

• Full name
• Date of birth (for age verification — only persons aged 21 or above may use the service)
• Email address
• Username and password
• Preferred language and currency (Bangladeshi Taka / BDT)

2.2 Identity Verification Information (KYC)

To ensure platform security and prevent fraud, we may in certain circumstances request the following documents for identity verification:

• National ID card (NID) or a copy of your passport
• Proof of payment method ownership (such as a screenshot of your bKash or Nagad account)
• Proof of address (if required)

This information is used solely for verification purposes and is stored with the highest level of security.

2.3 Financial Information

During deposits and withdrawals, we record transaction-related information. bd123 does not directly store your bank account number or card number — payment processing is handled entirely through an encrypted payment gateway.

2.4 Usage Information

When you use bd123, certain technical information is collected automatically, such as:

• IP address
• Device type and operating system
• Browser type and version
• Page visit duration and gaming activity logs
• Cookie and session data

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3 Purpose of Information Use

bd123 uses collected information only for the following legitimate purposes:

• Account management: To create, verify, and smoothly manage your account.
• Payment processing: To securely complete deposits (minimum ৳500) and withdrawals (minimum ৳800).
• Customer support: To provide assistance in Bengali via 24/7 live chat for any questions or issues you may have.
• Security and fraud prevention: To prevent unauthorized access and financial fraud.
• Service improvement: To analyze user experience and improve the quality of the platform.
• Legal obligations: To comply with applicable laws and regulations.
• Responsible gaming: To identify signs of gaming problems and provide relevant support.

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4 Disclosure and Sharing of Information

bd123 may share your information with third parties in limited circumstances and for legitimate reasons. These circumstances are as follows:

4.1 Payment Providers

To complete financial transactions, we work with bKash, Nagad, Rocket, Upay, and approved bank transfer services. These payment providers will receive only the information necessary to process transactions.

4.2 Technology and Infrastructure Partners

We use the services of reliable technology providers to operate the platform. All such partners operate under strict confidentiality agreements.

4.3 Legal Authorities

We may be required to provide information to comply with court orders, government investigations, or applicable legal requirements. In such cases, we always disclose only the minimum information necessary.

4.4 Business Restructuring

In the event of a business merger or acquisition, your information may be transferred to the new entity, but this privacy policy will remain unchanged.

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5 Cookies and Tracking Technologies

bd123 uses cookies and similar technologies to improve your experience. Cookies are small data files stored in your browser that help ensure the functionality of the platform.

5.1 Types of Cookies

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Functional cookies: To remember your preferences and language settings.
• Analytical cookies: To analyze platform usage and improve services.

You can manage cookies from your browser settings, but disabling cookies may cause some services to not work properly.

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6 Data Storage and Retention

bd123 stores your information only for as long as it is necessary or legally required. The general retention policy is described below:

• Active account information: For the full duration that the account remains active.
• Transaction records: A minimum of 5 years for legal and audit purposes.
• KYC documents: After verification is complete, in accordance with legal obligations.
• After account closure: Relevant information is retained until legal requirements are fulfilled.

Once the specified retention period ends, information is securely deleted or anonymized.

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7 Your Rights and Controls

bd123 is committed to protecting user information. You have the following rights:

7.1 Right to Access

You can request from us at any time to know what information we hold about you.

7.2 Right to Rectification

If your account contains incorrect or incomplete information, you can request that it be corrected. Please contact our support team for this.

7.3 Right to Erasure

In certain circumstances, such as when you wish to close your account and there are no legal obligations in place, you may request that your information be deleted.

7.4 Right to Object to Processing

You may object to the processing of your information in certain cases. However, this may limit some services.

7.5 Right to Data Portability

You may request a copy of your information in a common machine-readable format.

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8 Data Security Measures

bd123 adopts internationally recognized technical and organizational measures to protect your information:

• SSL encryption: All data transmitted between you and our servers is sent securely via SSL/TLS encryption.
• Access controls: Only authorized personnel can access user information, and their activities are logged.
• Two-factor authentication (2FA): Two-factor authentication is available for additional account security.
• Regular security audits: Our systems undergo regular security testing.
• Data minimization: We collect only the information that is necessary; no excess information is stored.
• Encrypted storage: Stored information is kept in an encrypted state.

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9 Protection of Children and Minors

bd123 services are only for persons aged 21 or above. We do not knowingly collect information from minors. Age is verified at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If parents believe their child has created an account on bd123, please contact [email protected] immediately.

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10 Third-Party Integrations and Links

The bd123 platform may sometimes include integrations with third-party services (such as payment gateways). When you visit these third-party platforms, their own privacy policies will apply. bd123 will not be responsible in such cases. Users are advised to read the privacy policies of those services.

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11 Policy Changes and Updates

bd123 reserves the right to update this privacy policy at any time. Changes will be published on this page and the "Last Updated" date will change. For significant changes, we may send a notification to the registered email address.

Continued use of the platform after a policy update will be considered acceptance of the updated policy. Therefore, it is recommended to check this page regularly.

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12 Steps for a Security Breach

In the rare event of a data security breach, bd123 will take the following steps:

• Identify and contain the incident as quickly as possible.
• Notify affected users in a timely manner.
• Report to the relevant authorities.
• Take necessary corrective measures to prevent recurrence.

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13 Responsible Gaming and Information

bd123 is committed to ensuring responsible gaming. To this end, we may analyze user gaming activity data to identify problematic gaming behavior and provide timely support.

This information is used solely for the user's best interests and is never shared with third parties in any way. For more details, please visit our Responsible Gaming page.