bd123 Terms and Conditions

1. General Provisions and Introduction

These terms and conditions ("Terms") form a legally binding agreement between bd123 ("we", "our", "platform") and the individual using the bd123 website ("you", "user").

bd123 operates a secure, encrypted, and fair-play online betting and casino platform for users in Bangladesh. By accessing, registering on, or using any service on our platform, you fully accept these Terms, our Privacy Policy, and our Responsible Gaming Policy.

If you disagree with any part of these terms, please refrain from using our platform. For any questions or clarifications, contact our 24/7 live chat support.

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2. Eligibility Requirements and Age Verification

The following eligibility requirements must be met in order to use bd123's services:

• You must be at least 21 years old. Accounts belonging to underage individuals will be closed immediately.
• You must register voluntarily and with full legal capacity.
• You will manage the account for yourself and solely for personal entertainment purposes.
• You are not listed as a professional gambler or otherwise prohibited from using bd123's services for any reason.

Age Verification Process

We may request a National Identity Card (NID), passport, or other government-issued identification document to verify your age at any time. Some account functions may be temporarily restricted until verification is complete.

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3. Account Registration and Management

Each user may hold only one account. If a single person holds multiple accounts, all accounts will be closed and any accumulated bonuses will be forfeited.

Information Provided at Registration

• All information you provide must be accurate, complete, and up to date.
• Please enter your name, date of birth, mobile number, and email correctly.
• Providing false or misleading information will result in account closure.

Account Security

Keep your account password and login details completely confidential. You are responsible for any unauthorized use of your account. If you notice any suspicious activity, notify our support team immediately.

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4. Deposits, Withdrawals, and Payment Policy

Deposit Rules

The minimum deposit amount at bd123 is ৳500. We support the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. At the time of deposit, the name on the payment method must match the account holder's name.

Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally processed within 15 minutes to 2 hours after approval.
• Withdrawals must be made using the same method used to make the deposit.
• Larger withdrawal amounts may be delayed in processing if KYC verification has not been completed.

Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). bd123 does not support transactions in any foreign currency.

Fraud Prevention

bd123 reserves the right to take immediate action if suspicious transactions are identified. We are required to cooperate with relevant authorities to prevent money laundering or any other financial crimes.

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5. Bonuses and Promotional Offers

New members at bd123 will receive a 100% welcome bonus of up to ৳8,000 on their first deposit. The wagering requirement for this bonus is 20 times the combined total of the deposit and bonus amount.

General Terms for Using Bonuses

• One promotion cannot be combined with another unless specifically stated.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements are met.
• In cases of bonus abuse (such as claiming from multiple accounts), the bonus will be cancelled.
• Each promotion has its own validity period, which will be stated on the offer page.
• bd123 reserves the right to modify or cancel any bonus offer.

VIP Program

bd123's VIP program has three tiers: Bronze — up to 0.5% weekly cashback; Silver — up to 1.0% weekly cashback; and Gold — up to 1.5% weekly cashback. You can advance to higher tiers through regular gaming activity.

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6. Gaming Rules

All games available on bd123 are operated to ensure fairness and fair play. The following rules apply while playing games:

• Each game has its own rules, which can be found in the game interface.
• If a game is interrupted due to a technical error, the bet for that round will be refunded.
• If you have a dispute regarding the outcome of a game, please raise it with our support team.
• Some games may not be available in certain geographical regions.
• Games may be temporarily unavailable due to issues with the game provider's server.

Sports Betting

The sports betting section allows you to place bets on various sports including cricket, football, and kabaddi. Bets will be settled after the match result is determined. bd123 reserves the right to void bets in the case of suspicious or manipulated matches.

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7. Prohibited Activities

The following activities are strictly prohibited on bd123:

• Creating multiple accounts or using another person's account.
• Bonus abuse or participating in bonus arbitrage activities.
• Attempting to manipulate game outcomes, or using software bots or automated tools.
• Collusion (gaining an unfair advantage by coordinating with other players).
• Money laundering or any other illegal financial activity.
• Attempting to breach platform security or using malware.
• Harassing, threatening, or behaving inappropriately toward other users or staff.
• Placing bets using third-party funds.

Involvement in any of the above activities will result in permanent account closure and relevant funds may be forfeited.

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8. Responsible Gaming

bd123 places the highest priority on responsible gaming. Online gaming is for entertainment purposes only — not as a solution to financial problems.

Users can set deposit limits, session limits, and self-exclusion options on their accounts. If you feel that gaming is having a negative impact on your life, please contact our 24/7 live chat support.

To learn more about responsible gaming, visit our Responsible Gaming page.

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9. Privacy and Data Protection

bd123 places the highest importance on the security of your personal information. We use SSL encryption technology to keep all your data and transactions secure.

To learn how your information is collected, used, and stored, please read our Privacy Policy. Your information is never sold to any third party.

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10. Limitation of Liability

bd123 will not be liable for any loss caused by a temporary service outage or technical error. bd123's liability is limited in the following cases:

• Loss caused by your own negligence or incorrect information.
• Issues related to third-party services (payment gateways, game providers).
• Loss of a game session due to internet disconnection.
• Force majeure events such as natural disasters or cyberattacks.

However, for losses directly caused by bd123's own negligence, we are prepared to provide reasonable compensation.

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11. Account Suspension or Closure

bd123 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause of these terms.
• Failure to complete identity verification or providing false information.
• Detection of suspicious financial activity.
• By order of a court or government authority.
• At the user's own request to close the account.

Upon account closure, available legitimate funds (excluding bonuses) will be returned, unless an investigation is ongoing.

If you wish to close your account yourself, please contact the support team. Once self-exclusion is activated, it may not be possible to reopen the account before the specified period ends.

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12. Dispute Resolution

If you have a dispute or complaint, please first notify us via live chat or email. Our support team will provide an initial response within 72 hours.

If the matter is not resolved with the support team, it will be escalated to our senior management. We are committed to resolving all disputes fairly, transparently, and promptly.

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13. Changes to Terms

bd123 reserves the right to change, amend, or update these terms at any time. Before changes take effect, we will display a notice on the platform and notify you at your registered email address.

Continued use of the platform after any changes will be considered acceptance of the revised terms. We recommend checking this page regularly.

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14. Contact and Support

If you have any questions or comments about these terms, please contact us using the methods below:

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]

Our support team is always ready to assist you.